Refund Policy

Last updated: 05 Nov 2025

We want you to be satisfied with your purchase. If you experience any issues, please get in touch with me first at mail@jitkumarsaha.xyz so I can assist.

1. Eligibility for Refund

You may request a refund within 7 days of purchase if:

  • The product doesn’t work as described
  • The product contains critical bugs preventing normal use
  • You were charged more than once for the same order

Refund requests made after 7 days may not be accepted.

2. How to Request a Refund

Please email mail@jitkumarsaha.xyz with:

  • Your order number
  • Purchase email address
  • Description of the issue

We’ll review your request and respond within 3 business days.

3. Non-Refundable Situations

Refunds are not issued if:

  • You change your mind after purchase
  • The product is functioning as described
  • You request a refund outside the 7-day window

4. Processing Time

Approved refunds are processed through gateway and may take up to 5–10 business days to appear in your account.

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